When a new call comes in, the line will flash, if you are not on a call, just pick-up
the handset. The phone will automatically grab the ringing line for you. If you
are on another call, just press the flashing line. The phone will automatically
place your first caller on hold.
Pick up the handset, press a phone line that is not lit, and dial the number you
wish to call. In addition you can dial 9 and the number you wish to call and the
phone system will automatically grab the first available phone line to place your
If you need to transfer a caller to another person, just press the CNF/TRN key.
This places the caller on hold automatically. You will hear dial tone, dial the
extension number, announce the call and hang-up. The call will ring on the Intercom
button of the phone you transferred to.
To transfer a caller to someone’s voicemail, press the VM Transfer button,
press their extension using the number buttons and press the #. Release Key
If you are talking on a headset or using the speakerphone, the Release key will
hang-up the line you are on.
To add another party to our conversation (conference), press the CNF/TRN button,
the caller you were talking to will be placed on hold and you will hear dial tone.
Dial either the extension number of the next party or dial the phone number of the
person to add. After they pickup, you can press the CNF/TRN button again to include
them into the call. If the party you wished to add is not available, just press
the blinking line button to get back to your caller. You may have up to 8 people
(including yourself) in a conference call, with a maximum of 6 outside callers.
To program a speed dial on your phone, enter programming mode (press #9876 on your
phone). The phone will display “USER PROGRAMMING MODE.” Press the Spdial button,
enter a speed dial number (100-119), 9 plus the phone number you wish to dialed
(1-213-555-1212 for example), then press the Spdial button one more time to lock
it in. To use a programmed speed dial, just press the Spdial button plus the number.
You can use this key to pickup a ringing extension within your designated group.
Press the button. The caller will be transferred to you.
To program a one-touch button on your phone, enter programming mode (press #9876
on your phone). The phone will display “USER PROGRAMMING MODE.” Press the OTB button
and enter the phone number you wish to dial (9-1-213-555-1212 for example), then
press the OTB button one more time to lock it in. To use a programmed one-touch
button, just press the OTB button.
Press this button to view the last number that called you. To view the next most
recent call, press the down volume. To see the status of the call press the page
button. To dial the call displayed, press 9 and the Caller ID button again.
To retrieve a parked call, if the light next to the button on your phone is red,
simply press the button to retrieve the call. To retrieve a call parked on another
extension, press the Page Pick-up button and key in the extension number (exp. 201).
To program the Call Forward button on your phone, enter programming mode (press
#9876 on your phone). The phone will display “USER PROGRAMMING MODE.” Press the
Call Forward button, enter the extension to forward all of your calls to, then press
the Call Forward button one more time to lock it in. Press this key to forward all
calls to the extension you programmed. The red light will be on to remind you that
your calls are being forwarded. If the extension you forwarded calls does not answer
and the call is forwarded to voice mail, the caller will be in your voice mail box!
To turn off call forwarding, simply press the Forward All button again. For external
call forwarding, program the button with a 91NNNXXXXXXX# for long distance or 9XXXXXXX#
for local calls.
Press this button to start recording your conversation to your voicemail box. You
can press this button to stop recording and to save the conversation or it will
automatically save when you release the call (hang-up). The recording will appear
as a new voicemail message.
Press this button to temporarily pause the recording of a phone conversation.
You can use this key to pickup either a ringing extension or a call that was placed
on hold on another extension. Press the button and the extension number. The caller
will be transferred to you.
Allows you to park a call on an extension or to retrieve a call parked. To park
a call, with the caller on the line, press the park button and key in the extension.
You will hear a confirmation tone. Hang up the call. To retrieve a parked call,
if the light next to the button on your phone is red, simply press the button to
retrieve the call. To retrieve a call parked on another extension, press the Park
button and key in the extension number (exp. 201).
Press this key and speak into the handset. This will announce over all phones. Please
use the Release Button to hang up.